Shipping Policy

At EVOLPOW, we assure our customers of a free shipping policy on all products available on evolpow.com, eliminating the need to be concerned about exorbitant shipping fees.
Rest assured, your ordered items will be shipped within 2-3 business days from the moment you place your order.

Tax

Currently, there are no taxes applied to any orders.

Order Processing and Shipping Time

Upon making a purchase, we require a certain amount of time to prepare your order. Typically, we aim to dispatch your order within 1-2 business days of your purchase. However, in exceptional circumstances like product pre-sales, natural disasters, government interventions, or unusual social situations, we cannot ensure specific delivery times. Rest assured, we will keep you informed through the product page and other communication channels in such instances.

Logistics Partners

We've partnered with UPS and FedEx as our preferred logistics carriers. Typically, we select the nearest distribution center and its corresponding logistics carrier for shipping your order under standard conditions. In the case of bulk orders, we might opt for truck delivery. We make it a point to double-check your order details before dispatch to guarantee accurate delivery to your specified address. It's important to note that truck delivery entails extra preparation time and falls outside the realm of our committed delivery timeframe. We exclusively offer standard express delivery services and do not facilitate other next-day or same-day delivery options.

Delivery Coverage

EVOLPOW presently offers shipping services exclusively within the United States, excluding Alaska, Hawaii, the U.S. Virgin Islands, Puerto Rico, Guam, and military and air force bases. Unfortunately, international shipping is not available at this time.

Delivery Time

Upon placing your order, we will designate the appropriate shipping warehouse depending on inventory availability. Due to our reliance on partner carriers for deliveries, precise delivery times cannot be guaranteed. Your order may arrive earlier or later than initially anticipated. Typically, we aim to deliver most products within a 7-day timeframe. Please be aware that some carriers may take approximately 48 hours to update tracking information after receiving the package.

Changing Address

In order to prevent potential damage or loss of products during multiple transit stages, we do not facilitate address changes once the products have been shipped. If you find it necessary to modify the delivery address, please reach out to us beforehand.

Please note: If we consent to the address change, it can only be done once, and you will be liable for any or all of the supplementary shipping expenses and potential product damage, contingent on the circumstances. Hence, we strongly advise verifying your shipping address before completing your purchase.